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.14s,transform .14s}.show-card:hover{border-color:var(--gold-line);box-shadow:var(--shadow);transform:translateY(-1px)}.show-card__top{display:flex;align-items:baseline;gap:var(--s2)}.show-card__name{font-family:var(--serif);font-size:20px;font-weight:400;letter-spacing:0}.show-card__year{font-size:12px;color:var(--ink-3)}.show-card__meta{font-size:12px;color:var(--ink-3);margin-top:2px}.show-card__stats{display:grid;grid-template-columns:repeat(5,1fr);gap:var(--s2);margin-top:var(--s3);padding-top:var(--s3);border-top:1px solid var(--line)}.show-stat{text-align:center}.show-stat__v{font-size:16px;font-weight:700}.show-stat__l{font-size:9px;color:var(--gold);text-transform:uppercase;letter-spacing:.1em;font-weight:600}.show-stat--alert .show-stat__v{color:var(--danger)}.show-detail__back{margin-bottom:var(--s3)}.show-detail__head{margin-bottom:var(--s4)}.show-detail__head h2{font-family:var(--serif);font-weight:400;letter-spacing:0}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:var(--ink-3);padding:var(--s8);gap:var(--s2);height:100%}.empty svg{width:32px;height:32px;opacity:.5}.empty__title{font-weight:650;color:var(--ink-2)}.empty__sub{font-size:12.5px;max-width:280px}.detail-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;color:var(--ink-3);gap:var(--s3);text-align:center;padding:var(--s8)}.detail-empty svg{width:40px;height:40px;opacity:.4}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#1c1b1966;display:flex;align-items:flex-start;justify-content:center;padding:var(--s8) var(--s4);z-index:50;overflow-y:auto}.modal{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow-lg);width:100%;max-width:720px;margin:auto}.modal__head{display:flex;align-items:center;padding:var(--s4) var(--s5);border-bottom:1px solid var(--line)}.modal__head h2{font-family:var(--serif);font-weight:400;font-size:22px;letter-spacing:0}.modal__head p{margin:2px 0 0;font-size:12.5px;color:var(--ink-3)}.modal__close{margin-left:auto;border:none;background:none;color:var(--ink-3);width:30px;height:30px;border-radius:var(--radius-sm);display:inline-flex;align-items:center;justify-content:center}.modal__close:hover{background:var(--surface-3);color:var(--ink)}.modal__body{padding:var(--s5)}.modal__foot{display:flex;align-items:center;gap:var(--s2);padding:var(--s4) var(--s5);border-top:1px solid var(--line);background:var(--surface-2);border-radius:0 0 var(--radius) var(--radius)}.modal__foot .spacer{flex:1}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:var(--s3) var(--s4)}.field{display:flex;flex-direction:column;gap:4px}.field--full{grid-column:1 / -1}.field__label{font-size:11.5px;font-weight:650;color:var(--ink-2)}.field__label .req{color:var(--danger)}.field input,.field select,.field textarea{padding:8px 10px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface-2)}.field input:focus,.field select:focus,.field textarea:focus{background:var(--surface)}.field textarea{resize:vertical;min-height:60px}.field__hint{font-size:11px;color:var(--ink-3)}.field__error{font-size:11px;color:var(--danger);font-weight:600}.form-section{margin:var(--s4) 0 var(--s2);padding-top:var(--s4);border-top:1px solid var(--line);font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.14em;color:var(--gold)}.form-section:first-child{border-top:none;padding-top:0;margin-top:0}.dupe{border:1px solid var(--warn-line);background:var(--warn-soft);border-radius:var(--radius-sm);padding:var(--s3) var(--s4);margin-bottom:var(--s4)}.dupe__head{display:flex;align-items:center;gap:6px;font-weight:700;color:var(--warn);font-size:13px}.dupe__list{margin:var(--s2) 0 0;display:flex;flex-direction:column;gap:6px}.dupe__match{display:flex;align-items:center;gap:var(--s2);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-sm);padding:7px var(--s3);font-size:12.5px}.dupe__match-reasons{color:var(--ink-3);font-size:11.5px}.dupe__match .btn{margin-left:auto}.vendor-warn{display:flex;align-items:center;gap:6px;border:1px solid var(--muted-line);background:var(--muted-soft);border-radius:var(--radius-sm);padding:var(--s2) var(--s3);font-size:12.5px;color:var(--muted);margin-bottom:var(--s3);font-weight:600}.import-drop{border:1.5px dashed var(--line-strong);border-radius:var(--radius);background:var(--surface-2);padding:var(--s6);display:flex;flex-direction:column;align-items:center;gap:4px;cursor:pointer;transition:border-color .12s,background .12s}.import-drop:hover{border-color:var(--accent-line);background:var(--accent-soft)}.import-drop strong{font-size:14px}.import-drop .muted{font-size:12px}.import-paste{width:100%;min-height:96px;resize:vertical;padding:var(--s3);border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface-2);font-family:var(--mono);font-size:12px;line-height:1.5}.import-stats{display:grid;grid-template-columns:repeat(5,1fr);gap:var(--s2)}.import-stat{border:none;border-radius:var(--radius-sm);padding:var(--s3);text-align:center;background:var(--surface-2)}.import-stat__v{font-size:24px;font-weight:600;letter-spacing:-.01em;font-variant-numeric:tabular-nums}.import-stat__l{font-size:9px;color:var(--gold);text-transform:uppercase;letter-spacing:.1em;font-weight:600;margin-top:3px}.import-preview{border:1px solid var(--line);border-radius:var(--radius-sm);overflow:hidden;max-height:280px;overflow-y:auto}.toast{position:fixed;bottom:var(--s5);left:50%;transform:translate(-50%);background:var(--ink);color:#fff;padding:9px var(--s4);border-radius:var(--radius-pill);font-size:12.5px;font-weight:600;box-shadow:var(--shadow);z-index:60;display:flex;align-items:center;gap:7px;animation:toast-in .18s ease}.toast svg{width:15px;height:15px;color:var(--shell-gold)}@keyframes toast-in{0%{opacity:0;transform:translate(-50%,8px)}to{opacity:1;transform:translate(-50%)}}@media(max-width:1180px){:root{--sidebar-w: 200px;--queue-w: 320px}.metrics{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.form-grid{grid-template-columns:1fr}}@media(max-width:860px){:root{--sidebar-w: 188px}.split{grid-template-columns:300px 1fr}.app{min-width:760px}body{overflow-x:auto}}.muted{color:var(--ink-3)}.nowrap{white-space:nowrap}.pre-wrap{white-space:pre-wrap}.stack-sm{display:flex;flex-direction:column;gap:var(--s2)}.hr{height:1px;background:var(--line);border:none;margin:var(--s3) 0}.login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:var(--s6, 24px);background:radial-gradient(120% 90% at 50% -10%,rgba(216,184,118,.1),transparent 60%),var(--shell)}.login__card{width:100%;max-width:380px;display:flex;flex-direction:column;gap:16px;padding:30px 28px;background:var(--surface);border:1px solid var(--gold-line);border-radius:var(--radius);box-shadow:0 22px 60px -28px #0c23108c}.login__card--checking{align-items:center;text-align:center}.login__brand{display:flex;flex-direction:column;align-items:center;gap:8px;margin-bottom:4px}.login__logo{height:44px;width:auto;-o-object-fit:contain;object-fit:contain}.login__sub{font-size:12px;letter-spacing:.08em;text-transform:uppercase;color:var(--gold);font-weight:650}.login__field{margin-top:2px}.login__submit{width:100%;justify-content:center;min-height:46px;padding:12px 13px;font-size:14px}.login__card .field input{min-height:44px}.login__error{font-size:13px;color:var(--danger);background:var(--danger-soft);border:1px solid var(--danger-line);border-radius:var(--radius-sm);padding:9px 12px}.login__error code{font-size:12px}.login__note{margin:0;font-size:11.5px;line-height:1.5;color:var(--ink-3)}.data-banner{display:flex;align-items:center;gap:12px;padding:8px 16px;font-size:13px;color:var(--danger);background:var(--danger-soft);border-bottom:1px solid var(--danger-line)}.data-banner button{margin-left:auto}.console{--c-bg: #f4f0e7;--c-forest: #123016;--c-forest-deep: #0d2410;--c-accent: #1f5a3a;--c-accent-soft: #e7efe5;--c-accent-line: #c3d6c1;--c-gold: #c9a35e;--c-gold-bright: #c9a35e;--c-gold-ink: #8a6c2c;--c-gold-soft: #f7eed7;--c-gold-line: #e4d2a0;--c-ivory: #f6f2ea;--c-surface: #fffefa;--c-surface-2: #f8f4ea;--c-surface-3: #efe9da;--c-card: #fffefa;--c-ink: #1d1a14;--c-ink-soft: #595247;--c-ink-mute: #837a6b;--c-line: #ebe4d4;--c-line-soft: #f0ede4;--c-line-strong: #ddd4be;--c-red: #a83a28;--c-red-soft: #fbeeec;--c-amber: #8a6c2c;--c-amber-soft: #f7eed7;--c-green-soft: #e7efe5;--c-ok: #2f7048;--c-ok-soft: #e6f0e6;--c-rail-w: 248px;--r: 13px;--r-sm: 8px;--shadow-sm: 0 1px 2px rgba(62, 46, 20, .05), 0 1px 3px rgba(62, 46, 20, .06);--shadow: 0 6px 22px rgba(40, 30, 14, .16);font-family:Instrument Sans,-apple-system,system-ui,sans-serif;background:var(--c-bg);color:var(--c-ink);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;font-size:15px;line-height:1.5}.console .tnum{font-variant-numeric:tabular-nums}.console.app-shell{display:grid;grid-template-columns:var(--c-rail-w) 1fr;min-height:100vh;height:100vh;overflow:hidden}.console .rail{background:var(--c-forest);color:#d8e2d8;display:flex;flex-direction:column;padding:22px 16px 18px;height:100vh;overflow-y:auto}.console .brand{display:flex;align-items:center;gap:11px;padding:4px 8px 22px}.console .brand-mark{width:30px;height:30px;border-radius:8px;background:linear-gradient(150deg,var(--c-gold),#b8924d);display:flex;align-items:center;justify-content:center;color:var(--c-forest-deep);font-weight:700;font-size:15px;flex-shrink:0}.console .brand-name{font-size:14.5px;font-weight:600;color:#f4f1e9;letter-spacing:.1px}.console .brand-sub{font-size:11.5px;color:#8fa890;margin-top:1px}.console .nav-label{font-size:11px;letter-spacing:.09em;text-transform:uppercase;color:#7c947d;padding:14px 10px 7px;font-weight:600}.console .nav{display:flex;flex-direction:column;gap:2px}.console .nav button.navlink{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:8px;border:none;background:transparent;width:100%;text-align:left;color:#cdd8cd;text-decoration:none;font-size:13.5px;font-weight:500;font-family:inherit;cursor:pointer;transition:background .15s,color .15s}.console .nav button.navlink svg{width:17px;height:17px;stroke-width:1.9;flex-shrink:0;opacity:.85}.console .nav button.navlink:hover{background:#ffffff0d;color:#eef2ee}.console .nav button.navlink.active{background:#ffffff17;color:#fff;position:relative}.console .nav button.navlink.active:before{content:"";position:absolute;left:-16px;top:50%;transform:translateY(-50%);width:3px;height:18px;border-radius:0 3px 3px 0;background:var(--c-gold)}.console .nav button.navlink.active svg{opacity:1;color:var(--c-gold)}.console .nav .count{margin-left:auto;font-size:11.5px;background:#ffffff1f;color:#e7eee7;border-radius:20px;padding:1px 8px;font-weight:600}.console .nav .count.alert{background:var(--c-gold);color:var(--c-forest-deep)}.console .rail-spacer{flex:1}.console .rail-actions{display:flex;flex-direction:column;gap:4px;padding:8px 2px 12px}.console .rail-link{border:none;background:none;color:#8fa890;font-family:inherit;font-size:11.5px;text-align:left;padding:2px 8px;cursor:pointer;text-decoration:underline;text-underline-offset:2px;transition:color .13s}.console .rail-link:hover,.console .rail-link.gold{color:var(--c-gold)}.console .user-chip{display:flex;align-items:center;gap:10px;padding:9px 8px;border-radius:10px;border:1px solid rgba(255,255,255,.08);background:#ffffff08}.console .avatar{width:32px;height:32px;border-radius:50%;background:var(--c-gold);color:var(--c-forest-deep);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;flex-shrink:0}.console .user-meta{line-height:1.25;min-width:0;flex:1}.console .user-name{font-size:13px;font-weight:600;color:#f3f0e8;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.console .user-role{font-size:11.5px;color:#8fa890}.console .user-chip .chip-select{width:16px;height:16px;margin-left:auto;color:#8fa890;flex-shrink:0}.console .user-chip select.acting{-moz-appearance:none;appearance:none;-webkit-appearance:none;background:transparent;border:none;color:#f3f0e8;font-family:inherit;font-size:13px;font-weight:600;width:100%;cursor:pointer;padding:0}.console .user-chip select.acting option{color:#1c1c19}.console .content{display:flex;flex-direction:column;min-width:0;height:100vh;overflow-y:auto}.console .topbar{display:flex;align-items:center;gap:16px;padding:16px 40px;border-bottom:1px solid var(--c-line);background:#fbfaf6d9;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);position:sticky;top:0;z-index:5}.console .crumb{font-size:13px;color:var(--c-ink-mute);font-weight:500}.console .crumb b{color:var(--c-ink);font-weight:600}.console .search{margin-left:auto;display:flex;align-items:center;gap:8px;height:38px;background:#fff;border:1px solid var(--c-line);border-radius:9px;padding:0 12px;width:280px;color:var(--c-ink-mute);font-size:13px;transition:border-color .13s,box-shadow .13s}.console .search:focus-within{border-color:var(--c-gold);box-shadow:0 0 0 3px #c9a35e29}.console .search svg{width:15px;height:15px;stroke-width:1.9;flex-shrink:0}.console .search input{border:none;outline:none;background:transparent;font-family:inherit;font-size:13px;color:var(--c-ink);width:100%}.console .search input::-moz-placeholder{color:var(--c-ink-mute)}.console .search input::placeholder{color:var(--c-ink-mute)}.console .topbtn{display:flex;align-items:center;gap:7px;height:38px;background:var(--c-forest);color:#fff;border:1px solid var(--c-forest);border-radius:9px;padding:0 14px;font-family:inherit;font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:background .13s,border-color .13s,box-shadow .13s}.console .topbtn:focus-visible{outline:none;box-shadow:0 0 0 3px #12301638}.console .topbtn.ghost:focus-visible{box-shadow:0 0 0 3px #c9a35e2e}.console .topbtn:hover{background:var(--c-forest-deep)}.console .topbtn.ghost{background:#fff;color:var(--c-ink);border:1px solid var(--c-line)}.console .topbtn.ghost:hover{background:#fcfbf7;border-color:#cfc9b8}.console .topbtn svg{width:15px;height:15px;stroke-width:2.1}.console .main{display:block;padding:30px 40px 56px;max-width:1320px;width:100%;margin:0}.console .main.narrow{max-width:980px;padding:26px 40px 56px}.console .data-banner{display:flex;align-items:center;gap:12px;margin:16px 40px 0;padding:10px 14px;border:1px solid var(--c-amber-soft);background:var(--c-amber-soft);color:var(--c-amber);border-radius:10px;font-size:13px}.console .data-banner button{margin-left:auto}.console-view .greeting{font-family:"Instrument Serif",Georgia,serif;font-size:33px;font-weight:400;color:var(--c-ink);letter-spacing:.2px;margin:0}.console-view .greeting .date{color:var(--c-ink-mute)}.console-view .subline{margin:6px 0 0;font-size:14px;color:var(--c-ink-soft)}.console-view .subline strong{color:var(--c-ink);font-weight:600}.console-view .summary{display:flex;gap:14px;margin:22px 0 30px}.console-view .stat{flex:1;background:var(--c-card);border:1px solid var(--c-line);border-radius:13px;padding:16px 18px;display:flex;align-items:center;gap:14px;text-align:left;font-family:inherit;cursor:pointer;transition:border-color .13s,box-shadow .13s}.console button.stat{-webkit-appearance:none;-moz-appearance:none;appearance:none}.console-view .stat:hover{border-color:#cfc9b8}.console-view .stat.is-active{border-color:var(--c-gold);box-shadow:0 0 0 1px var(--c-gold)}.console-view .stat .dot{width:9px;height:9px;border-radius:50%;flex-shrink:0}.console-view .stat.reply .dot{background:var(--c-red)}.console-view .stat.chase .dot{background:var(--c-amber)}.console-view .stat.quiet .dot{background:var(--c-gold)}.console-view .stat.healthy .dot{background:#9bb09c}.console-view .stat-num{font-family:"Instrument Serif",Georgia,serif;font-size:27px;font-weight:400;letter-spacing:0;line-height:1}.console-view .stat-label{font-size:12.5px;color:var(--c-ink-mute);margin-top:4px}.console-view .group{margin-bottom:30px}.console-view .group-head{display:flex;align-items:center;gap:10px;padding:0 4px 11px}.console-view .group-dot{width:8px;height:8px;border-radius:50%}.console-view .group.reply .group-dot{background:var(--c-red)}.console-view .group.chase .group-dot{background:var(--c-amber)}.console-view .group.quiet .group-dot{background:var(--c-gold)}.console-view .group.healthy .group-dot{background:#9bb09c}.console-view .group-title{font-size:12px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--c-ink-soft)}.console-view .group-meta{font-size:12.5px;color:var(--c-ink-mute);margin-left:2px}.console-view .group-count{margin-left:auto;font-size:12px;color:var(--c-ink-mute);font-weight:500}.console-view .table{background:var(--c-card);border:1px solid var(--c-line);border-radius:14px;overflow:hidden;box-shadow:var(--shadow-sm, 0 1px 2px rgba(62, 46, 20, .05))}.console-view .row{display:grid;grid-template-columns:2.3fr 3fr 1.1fr 1.1fr 132px;align-items:center;gap:20px;padding:15px 22px;border-bottom:1px solid var(--c-line-soft);transition:background 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